Terms of Service

Last updated: September 21, 2026

Terms of Service

Welcome to Nexorei.

These Terms of Service ("Terms") govern your access to and use of nexorei.com (the "Site"), including your purchase of products and use of services made available through our online store.

Throughout these Terms, the terms “Nexorei,” “we,” “us,” and “our” refer to the operator of nexorei.com, Gucheng County Geguangtai Trading Co., Ltd.

By accessing, browsing, or using our Site, or by placing an order through the Site, you agree to be bound by these Terms, together with any additional policies referenced herein, including our Privacy Policy, Shipping Policy, and Refund Policy.

If you do not agree with these Terms, please discontinue use of the Site.

1. Online Store Terms

By using this Site, you represent that you are at least the age of majority in your country, state, or place of residence, or that you have obtained any required consent from a parent or legal guardian.

You may not use our Site, products, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You agree to comply with all applicable laws and regulations while using our Site and purchasing or using our products.

You must not transmit viruses, malware, malicious code, or any other technology that may damage, disrupt, interfere with, or compromise the operation or security of the Site.

A violation of these Terms may result in suspension or termination of your access to the Site where permitted by applicable law.

2. General Conditions

We reserve the right to refuse, restrict, suspend, or terminate service where reasonably necessary and permitted by applicable law, including in cases involving suspected fraud, abuse, unlawful activity, security concerns, or violations of these Terms.

Content or information you submit through the Site, other than protected payment information, may be transmitted through various networks or adapted to meet technical requirements of connecting networks, systems, or devices.

Payment information is handled through applicable payment service providers and is subject to their security procedures and terms.

You may not reproduce, duplicate, copy, sell, resell, distribute, commercially exploit, or otherwise misuse any portion of the Site or our services without our prior written permission, except where permitted by applicable law.

3. Accuracy, Completeness & Timeliness of Information

We make reasonable efforts to ensure that information presented on our Site is accurate and current.

However, product information, descriptions, specifications, pricing, availability, promotions, images, and other Site content may occasionally contain errors, inaccuracies, or omissions.

We reserve the right to:

  • Correct errors or inaccuracies

  • Update or modify information

  • Change product availability

  • Correct pricing

  • Modify promotions

  • Cancel or adjust orders affected by material errors

where reasonably necessary and permitted by applicable law.

We are not obligated to update information solely because it has changed unless required by applicable law.

4. Products & Services

Certain products or services may be available exclusively through nexorei.com.

We make reasonable efforts to display product images, colors, dimensions, features, specifications, and descriptions as accurately as possible.

However, the appearance of products may vary slightly due to:

  • Screen settings

  • Lighting conditions

  • Manufacturing variations

  • Product updates

  • Packaging changes

  • Other reasonable differences

We cannot guarantee that colors or other visual details displayed on your device will exactly match the physical product.

All products are subject to availability.

Where permitted by applicable law, we may:

  • Limit quantities available for purchase

  • Limit sales to certain regions or customers

  • Discontinue products

  • Update product specifications or packaging

  • Change prices

  • Modify product descriptions

  • Change product availability

Such changes may be made without prior notice unless notice is required by applicable law.

5. Prices

Product prices are displayed on the Site and may change from time to time.

Prices applicable to an order will generally be those displayed at the time the order is placed, subject to correction of obvious or material errors and applicable law.

Depending on your location, additional charges may apply, including:

  • Shipping charges

  • Sales taxes

  • VAT

  • Customs duties

  • Import taxes

  • Brokerage fees

  • Other government or carrier-imposed charges

Where applicable, these charges may be displayed at checkout or handled in accordance with our Shipping Policy.

We reserve the right to correct pricing errors where permitted by law.

6. Orders & Order Acceptance

Submitting an order through the Site does not necessarily mean that the order has been accepted.

We reserve the right, where reasonably necessary and permitted by applicable law, to refuse, limit, or cancel an order.

Reasons may include:

  • Product unavailability

  • Incorrect pricing or product information

  • Payment authorization failure

  • Suspected fraud

  • Duplicate orders

  • Shipping restrictions

  • Errors in order information

  • Violation of these Terms

We may limit quantities purchased per person, household, account, payment method, or order where reasonably necessary.

If we cancel or materially modify an order after payment has been received, we will provide any applicable refund in accordance with our policies and applicable law.

We may contact you using the email address, telephone number, or other contact information provided when placing your order.

7. Billing & Account Information

You agree to provide current, complete, and accurate purchase, billing, shipping, and contact information for all orders placed through our Site.

You are responsible for ensuring that your:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment information

are accurate and up to date.

Incorrect or incomplete information may result in order delays, failed delivery, order cancellation, or other issues.

Please review our Shipping Policy for additional information regarding incorrect shipping addresses and delivery issues.

8. Payment Terms

All required payments must be completed through the payment methods available at checkout.

Payments may be processed by third-party payment service providers.

By submitting payment information, you represent that:

  • You are authorized to use the selected payment method

  • The information you provide is accurate

  • You authorize the applicable payment amount to be charged

  • You will comply with any applicable payment provider terms

We do not guarantee that every payment method will be available in every country or region.

Payment availability may change from time to time.

9. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy, which forms part of these Terms.

Shipping times displayed on our Site are estimates unless expressly stated otherwise.

Actual delivery times may vary due to factors including:

  • Destination

  • Carrier operations

  • Customs clearance

  • Weather

  • Holidays

  • Local delivery conditions

  • Transportation disruptions

  • Other circumstances outside our reasonable control

Customers are responsible for providing complete and accurate delivery information.

Please review our Shipping Policy for complete details regarding processing, tracking, delivery, customs, and shipping-related issues.

10. Returns, Refunds & Cancellations

Returns, refunds, cancellations, damaged products, and related requests are governed by our Refund Policy, which forms part of these Terms.

Eligibility for a return or refund may depend on factors including:

  • The date the product was delivered

  • Product condition

  • Reason for return

  • Whether the product is returnable

  • Supporting information provided

  • Applicable consumer protection laws

Nothing in these Terms or our Refund Policy is intended to limit any mandatory consumer rights that cannot legally be excluded or restricted.

11. Third-Party Services

We may use third-party service providers to support various aspects of our business, including:

  • Payment processing

  • Website hosting

  • Order fulfillment

  • Shipping and logistics

  • Analytics

  • Advertising

  • Marketing

  • Fraud prevention

  • Customer support

  • Technology services

Your use of certain third-party services may also be subject to the applicable third party's terms, policies, and privacy practices.

To the extent permitted by law, we are not responsible for the independent acts, omissions, policies, or practices of third-party service providers that are outside our reasonable control.

12. Third-Party Links

Our Site may contain links to websites, platforms, services, or resources operated by third parties.

These links may be provided for convenience or informational purposes.

We do not necessarily control, endorse, or assume responsibility for third-party websites or their:

  • Content

  • Products

  • Services

  • Security

  • Availability

  • Privacy practices

  • Terms and conditions

If you choose to access a third-party website, you do so subject to that website's applicable terms and policies.

13. Customer Reviews, Comments & Feedback

You may have the opportunity to submit reviews, comments, feedback, suggestions, photos, or other content through our Site or related communication channels.

By submitting content to us, you represent that you have the necessary rights to provide that content.

You agree that your submitted content must not:

  • Violate applicable law

  • Infringe intellectual property rights

  • Violate another person's privacy or other legal rights

  • Contain malicious software

  • Be fraudulent or deliberately misleading

  • Contain unlawful, abusive, or harmful material

Subject to applicable law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, publish, and distribute content you voluntarily submit for legitimate business purposes, including displaying customer reviews or improving our products and services.

We reserve the right to moderate, reject, or remove submitted content where appropriate and permitted by law.

14. Intellectual Property

Unless otherwise stated, content available through the Site, including text, graphics, logos, designs, photographs, product presentations, website layouts, and other materials, may be protected by intellectual property laws.

You may access and use the Site for lawful personal and non-commercial purposes.

Unless authorized by us or otherwise permitted by law, you may not reproduce, distribute, modify, republish, sell, commercially exploit, or create derivative works from protected Site content.

Third-party trademarks, logos, and other intellectual property remain the property of their respective owners.

15. Personal Information & Privacy

Your submission and use of personal information through the Site is governed by our Privacy Policy.

Our Privacy Policy explains how we may collect, use, disclose, store, and otherwise process personal information.

We encourage you to review the Privacy Policy before using the Site or submitting personal information.

16. Errors, Inaccuracies & Omissions

From time to time, information on our Site may contain typographical errors, inaccuracies, or omissions.

These may relate to matters such as:

  • Product descriptions

  • Product specifications

  • Pricing

  • Promotions

  • Offers

  • Shipping charges

  • Delivery estimates

  • Product availability

Where permitted by applicable law, we reserve the right to correct errors, update information, or cancel affected orders.

If an order is canceled after payment has been collected, any applicable refund will be processed according to our Refund Policy and applicable law.

17. Prohibited Uses

You may not use the Site or its content:

  • For unlawful or fraudulent purposes

  • To violate applicable laws or regulations

  • To infringe intellectual property or other legal rights

  • To harass, threaten, abuse, or harm others

  • To submit false or misleading information

  • To transmit viruses, malware, or harmful code

  • To interfere with the operation or security of the Site

  • To attempt unauthorized access to systems, accounts, or data

  • To collect or track personal information without authorization

  • To engage in automated scraping or misuse of the Site where prohibited

  • To circumvent security features

  • To interfere with other users' access to the Site

We may suspend or terminate access to the Site for violations of these Terms where permitted by applicable law.

18. Fraud & Abuse Prevention

We reserve the right to take reasonable steps to protect our customers, Site, and business from fraud, unauthorized transactions, payment abuse, chargeback abuse, account misuse, or other suspicious activity.

These steps may include:

  • Requesting additional order verification

  • Limiting order quantities

  • Delaying fulfillment while an order is reviewed

  • Canceling suspicious orders

  • Restricting access to the Site

  • Providing relevant transaction records to payment providers in connection with disputes

Any such measures will be taken subject to applicable law.

19. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Site and its content are provided on an “as available” basis.

We do not guarantee that:

  • The Site will always be available or uninterrupted

  • The Site will be completely free from technical errors

  • Every product will meet every customer's individual preferences or expectations

  • All Site errors will be corrected immediately

  • Third-party services will always remain available

Nothing in these Terms excludes warranties, guarantees, consumer rights, or other legal protections that cannot lawfully be excluded.

Any product-specific warranties expressly provided with a product will remain subject to their applicable terms.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Nexorei and its operator will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Site or products where such liability may legally be limited or excluded.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Where applicable law permits liability to be limited, any limitation will apply only to the extent legally permitted.

Certain jurisdictions do not permit specific limitations or exclusions of liability, so some provisions in this section may not apply to you.

21. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Nexorei, Gucheng County Geguangtai Trading Co., Ltd., and their applicable affiliates, officers, employees, contractors, and service providers from third-party claims, losses, liabilities, damages, or reasonable expenses arising directly from:

  • Your material violation of these Terms

  • Your unlawful use of the Site

  • Your infringement of another party's legal rights

  • Content you submit in violation of these Terms

This provision does not apply where such indemnification is prohibited by applicable law.

22. Consumer Rights

Nothing in these Terms is intended to waive, restrict, or exclude any mandatory rights or remedies available to consumers under applicable law.

If any provision of these Terms conflicts with a mandatory consumer protection law applicable to you, the applicable mandatory law will take precedence to the extent required.

23. Severability

If any provision of these Terms is determined by a competent authority to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue in full force and effect to the extent permitted by law.

24. No Waiver

If we do not immediately enforce any provision of these Terms, this does not necessarily mean that we waive our right to enforce that provision in the future.

Any waiver must comply with applicable law.

25. Entire Agreement

These Terms, together with policies expressly incorporated by reference, including our Privacy Policy, Shipping Policy, and Refund Policy, constitute the applicable agreement between you and us regarding your use of the Site and purchases made through the Site, subject to applicable law.

26. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes in:

  • Our business operations

  • Products or services

  • Website functionality

  • Payment or fulfillment practices

  • Legal or regulatory requirements

Updated Terms will be posted on this page with a revised “Last updated” date.

Changes will become effective when posted or as otherwise required by applicable law.

Your continued use of the Site after updated Terms become effective constitutes acceptance of those Terms where legally permitted.

27. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Brand / Store Name: Nexorei

Customer Support Email:
support@nexorei.com

Website:
nexorei.com

Legal Company Name:
Gucheng County Geguangtai Trading Co., Ltd.

Company Address:
No. 8, Minxiu Street, Group 1, Guanyingou Village, Nanhe Town, Gucheng County, Xiangyang City, Hubei Province, China, Juxing Industrial Park, Unit C269

Contact:
+86 18068167256